Terms & Conditions

Wholesale Terms

To be eligible for wholesale prices you must be a registered Australian Business and have been formally approved as a stockist by Explore Nook Pty Ltd. The information provided on this wholesale log in site is strictly for wholesale customer’s business operation purposes only. Any violation of use or sharing of this information without permission will result in legal action.

What are your terms of payment?

Upon placing your orders you will be issued with an invoice and we will deliver your order after pre-payment. You can apply for an account after 12 months in which we will review payment terms.

What are your shipping costs?

All items ordered have a shipping rates calculated upon receiving a purchase order. Once you have placed your purchase order we will calculate shipping for you.

*Additional delivery charges may apply depending on final destination of order- for example if an on-forwarder courier is required to deliver to a remote destination. If these charges are applicable, we will advise you.

How long will my order take?

As soon as we receive your order we aim to ensure you receive your items as quickly as possible. To make sure this happens efficiently, we use a broad range of both local and national couriers based on the location to which we are delivering to. Although delivery times vary, depending on your location, you should receive your order within 7 business days after order is processed. If you require express shipping please let us know and we can then provide a quotation for shipping your items express.

Couldn't find the answer you were looking for?

We're Here to Help